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Home / Business / Management / Business Transformation / Articles / Process Improvement
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Web Sites
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- "TQM And Organizational Change And Development" - Article examines Total Quality Management (TQM) as large-scale systems change.
www.improve.org/tqm.html
- Continuous Process Improvement Bibliography - National Archives and Records Administration, The National Archives Library's recommended informational resources regarding Continuous Improvement
www.nara.gov/nara/naralibrary/trainvid/bpr4.html
- Process Management Bibliography - National Archives and Records Administration, National Archives Library's recommended informational resources regarding Process Management
www.nara.gov/nara/naralibrary/trainvid/bpr16.html
- The Difficult Process of Identifying Processes - Whitepaper that also appeared in John Wiley & Son's Knowledge and Process Management (Vol. 5, No. 1), 1998, discusses the difficulties encountered in identifying organizational processes.
home.att.net/~nickols/diffcult.htm
- Total Quality Management - With the advent of the ISO 9001 Quality Management System Standard, the philosophy of Total Quality management is coming back. This site is a basic tutorial of the TQM concept(s).
home.att.net/~iso9k1/tqm/tqm.html
- Total Quality Management Bibliography - National Archives and Records Administration, The National Archives Library's recommended informational resources regarding Total Quality Management (TQM)
www.nara.gov/nara/naralibrary/trainvid/bpr19.html
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