Acceptable and Unacceptable Uses of the Internet - Explores acceptable policies for Internet communication, with special reference to business use of the network. www.oak-ridge.com/ibbch4p1.html
Business Netiquette International - Discusses proper procedures for composing and sending business-related e-mail messages, especially in an international context. www.bspage.com/1netiq/Netiq.html
Fifty Rules of Business Netiquette - Gives a list of suggestions for the proper commercial use of, and conduct on, the Internet. builder.cnet.com/webbuilding/pages/Business/Rules
Seven Annoying E-Mail No-No's - Provides some annoying habits of message composition. Directed to a business user. realtytimes.com/rtnews/rtapages/19981231_emailnonos.htm