TiFiC digital support systems - Artificial intelligence, remote diagnosis and repair with a pedagogical, user-friendly interface. Partner relationships are caring and collaborative. www.tific.com
VitalSigns Software - Performance monitoring solutions for IT and Help Desk professionals www.vitalsigns.com/index.html
Web Based Helpdesk Software from PAI - Web based help desk systems from PAI providing call tracking facilities on the internet. Free evaluation software from their demo center. www.rhesolution.com