- Accident Investigation Program - Overview of the process used by the U.S. Department of Energy (DOE). Provides procedures, workbooks, and guidelines. Some information not available outside DOE.
www.eh.doe.gov/csa/aip
- Apollo Associated Services, Inc. - Offers seminars, training, and consulting. Developer of the Apollo process. Features articles, essays, newsletters, book excerpts, suggested reading list, and descriptions of commercial offerings.
www.apollo-as.com
- Buzzword Central - Short tutorials on Operations Management topics. A primer on several of the more well-known methodologies used in the industry today.
www.campbell.berry.edu/faculty/jgrout/bus453/buzzword.html
- Center for Human Performance and Risk Analysis - Offers information on human performance, risk analysis, cause analysis, and critical infrastructure protection. Features workshop proceedings, newsletter archive, as well as research area descriptions. Hosted by the University of Wisconsin-Madison, College of Engineering.
www.engr.wisc.edu/centers/chpra
- Comprehensive District Education Planning - A process used in the public school system of the state of New York that relies on data and cause analysis to improve student learning. Features status reports, implementation plans, and guidance.
www.emsc.nysed.gov/rscs/Innovative/CDEP/cdephomepage.htm
- Conger & Elsea, Inc. - Offers training, consulting, and software. Specialists in MORT (Management Oversight and Risk Tree). Site features: newsletters, descriptions of commercial offerings.
www.conger-elsea.com
- Decision Systems, Inc. - Offers software, training, and consulting. Developers of the REASON process and associated software. Provides online technical papers, implementation guides and descriptions of commercial offerings.
www.rootcause.com
- Events and Causal Factors Analysis - Detailed guidance on the widely-used Event and Causal Factor method for performing incident investigations. Provides charting symbol standards and tips for using the method. PDF version also available.
www.tis.eh.doe.gov/analysis/trac/14/trac14.html
- Failsafe Network, Inc. - Offers consulting, training, and reference materials. Developer of the ROOTS method and the Combing Process. Features online papers and presentations, and descriptions of commercial offerings.
www.failsafe-network.com
- Failure Analysis Articles - A collection of articles on Failure Analysis, from the Plant Maintenance Resource Center.
www.plant-maintenance.com/maintenance_articles_failure.shtml
- Guidance Document - PDF File. Detailed guidelines for incident investigation. Method descriptions, worksheets, flowcharts, and guidance on applicability. Published by the U.S. Department of Energy in 1992 as Technical Standard DOE-NE-STD-1004-92.
tis.eh.doe.gov/techstds/standard/nst1004/nst1004.pdf
- Human Performance, Root Cause, and Trending - Loosely-knit group of performance improvement professionals. Annual workshop to facilitate sharing of information and best practices. Features summaries and presentations from previous workshops, topic and registration information for upcoming events.
www.hprct.org
- International Society for Performance Improvement - Resources for human performance improvement: qualification, reference material, conference schedules, publications summaries, and discussion forums.
www.ispi.org
- Introduction to MES Investigation Guide - Set of ten guides for performing incident investigations using Multilinear Events Sequencing. Provides detailed and comprehensive guidance on all phases of investigation. Provided as Shareware for personal use.
www.starlinesw.com/product/Y2kguides/Y2KGuide00.html
- Investigation Process Research Roundtable and Library - Research material on the investigation process. Critical of root cause analysis as generally practiced. Offers online papers, reports, and reviews.
www.iprr.org
- Literature Review - PDF File. Broad review of investigation and analysis methods dating back to 1973. Published in 2001 by the UK Health and Safety Executive.
www.hse.gov.uk/research/crr_pdf/2001/crr01325.pdf
- Major Transportation Incident Investigations - Reports on major incidents investigated by the U.S. National Transportation Safety Board (NTSB), links to other reports, press releases, and investigation process.
www.ntsb.gov/events/major.htm
- Medical Event Reporting System - Transfusion Medicine - Information on the MERS-TM event reporting system. Aimed at improving blood product safety through systematic collection, analysis, and interpretation of event information from transfusion medicine sites.
www.mers-tm.net
- Medical Risk Management Associates, LLC - Offers software, training, and consulting in healthcare performance improvement. Co-developers of the Root Cause Analyst software package. Provides FAQs, articles, report forms, legal perspectives, and descriptions of commercial offerings.
www.rootcauseanalyst.com
- Quality Control Tool Descriptions - Information on seven frequently-used Quality Control tools. Topics: run chart, pareto chart, flow chart, cause and effect (fishbone) diagram, histogram, scatter diagram, control chart.
deming.eng.clemson.edu/pub/tutorials/qctools/homepg.htm
- Reactor Vessel Head Degradation at Davis-Besse - News and correspondence related to the reactor vessel head degradation issue at FirstEnergy's Davis-Besse nuclear power station, including the full Root Cause Analysis report. (U.S. Nuclear Regulatory Commission)
www.nrc.gov/reactors/operating/ops-experience/vessel-head-degradation/news.html
- Reliability and Failure Analysis in Maintenance - Collection of reliability, failure analysis, and maintenance articles.
bi-cycle.com/plant_maintenance/articles/failure_analysis.htm
- ReliabilityWeb - Compendium of Reliability and Analysis resources. Features online seminars, training event schedules, Root Cause IQ quiz, "Ask an Expert", and a vendor directory.
www.reliabilityweb.com/fa/root_cause_analysis.htm
- Reliass - Offers software, training, and consulting. Developers of the ASENT, EAGLE, and AIMSS software, provide free seminars in the UK. Features free software offer and description of commercial offerings.
www.reliass.com
- Root Cause Live - Community site for users and providers of performance improvement, failure analysis, and incident investigation services. Non-proprietary, non-industry-specific. Features active online discussion forum (free membership required), online seminars, book reviews, links to web resources, vendor directory, and the quarterly Root-Off challenge.
www.rootcauselive.com
- Root Cause: State-of-the-Practice - Online forum with messages, links, and files related to building a description of the State-of-the-Practice. Free membership required.
groups.yahoo.com/group/Root_Cause_State_of_the_Practice
- Root Causes of Biodiversity Loss - Explorations of the socioeconomic causes of biodiversity loss. Presents an uncommon, total systems approach to cause analysis. Analytical approach, case studies, and executive summary. From the World Wildlife Federation (WWF).
www.panda.org/resources/programmes/mpo/rootcauses
- Sentinel Event Alert - Healthcare operating experience and lessons-learned information from the U.S. Joint Committee on Accreditation of Healthcare Organizations (JCAHO).
www.jcaho.org/about+us/news+letters/sentinel+event+alert/index.htm
- Sites of Reliability Interest - Collection of reliability engineering and analysis links maintained by Ramon Leon of the University of Tennessee, Knoxville.
web.utk.edu/~leon/rel/overview/rellinks.html
- System Improvements, Inc. - Offers training, conferences, software, and reference materials. Developers of the TapRooT® system. Site features: newsletters, conference information, and descriptions of commercial offerings.
www.taproot.com
- ThinkReliability.com - Offers workshops, training, and consulting. Developer of the Cause Mapping process. Features free cause mapping template, online presentations, papers, and descriptions of commercial offerings.
www.thinkreliability.com
- U.S. Chemical Safety and Hazard Investigation Board - News, investigation reports, incident reporting, other chemical safety information. Special multimedia section with incident-related images.
www.csb.gov
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