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Home / Business / Customer Service / Software
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- Business/ Telecommunications/ Call Centers/ Products and Services/ Software@ (35)
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Web Sites
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- Advanced Feedback - Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis.
www.activefeedback.com/af
- Blue Pumpkin Software - Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers
www.blue-pumpkin.com
- Chatbroker - Provides live internet chat e-commerce software for online, real-time customer service and support solutions for businesses.
www.chatbroker.com/home.html
- ChinaObjects - CRM software and consulting. Descriptions of products and services, and contact information.
www.chinaobjects.com
- Chordiant Software - Customer Relationship Management (CRM) applications tailored for today's dynamic e-business environments, using a unique approach to create a single view of the customer across the enterprise.
www.chordiant.com/home.html
- Click Chat Sold - Software which allows company representatives to interact one-on-one with web site visitors. Downloadable demonstration version available.
www.clickchatsold.com
- Clickseva - Instant messaging software for live customer service and sales support. Features a Flash demonstration and a free trial offer.
www.clickseva.com
- CustomerManage.com - Develops and markets help desk and customer service software.
www.customermanage.com
- Davox Corporation - Provides customer interaction management desktop solutions to the financial, airlines, telecom, and utilities industries.
www.davox.com
- eAssist.com - Customer care software and services enabling companies to provide service by responding to incoming customer requests over any communication channel. White papers, product literature and automated demonstrations available after free registration.
www.eassist.com
- EContacts - Provides software and services for e-mail marketing and customer relationship management, allowing customers to send targeted e-mail to virtually anyone.
www.econtacts.com
- EDI Specialists - We have assisted the largest to successfully convert and maintain an accurate supply chain.
www.geocities.com/EDImember/index.html
- eHelpDesk - Customer support resource site providing articles and whitepapers, a glossary, and links to help desk software vendors, publications, and events.
www.help-desk-software.net
- Fraser Williams - Customer response software for tracking complaints and for surveys.
www.fwcommercial.com
- Fuzz Technologies, Inc. - Develops artificially intelligent software for web based interactive customer service and customer relationship management strategies.
www.fuzztech.com
- GWI Software, Inc. - GWI Software is the provider of IT Helpdesk and Customer Relationship Management (CRM) solutions for the Lotus Notes/Domino/Web platform.
www2.gwi.com/websites/gwi99site.nsf?OpenDatabase
- Lynk Software - CRM software to enhance customer relations, tracking, complaints and quality assurance issues and corrective actions. Fully web enabled.
www.lynksoftware.com
- Mystery Shopping Solutions - Providing web-based software solutions for mystery shopping companies. Demonstrations, services and contact information.
www.mystshopsol.com
- NetCall Telecom - Customer response solutions for e-commerce, WAP and digital, real time, one-on-one communication service, no software or hardware required.
www.netcall.com
- Novavox - International - Company offers computer/telephony integration (CTI) solutions for home and business. The Smartphone product line offers Windows-based unified messaging and automated call processing.
www.novavox.com
- Performance Driven Change - Mechanism to assess customer service representatives; Improve quality service for your customers; measurement of quality, effectiveness.
www.pdchange.com
- Practical Solutions, Inc. - The Service Solution is a comprehensive software package for service-industry companies.
www.theServiceSolution.com
- Precision - Developer of Helpdesk solutions. Look to Precision to deliver leading edge Helpdesk technology.
www.pcaonline.com
- Primus - eService software for eBusiness. Enables companies to effectively manage all points of contact with their customers and create real value with every customer interaction.
www.primus.com/default.asp
- RealCall - Acquisition, retention solutions via online web call back technology. Call-back or call me tools encourage customer dialog.
www.realcall.net/index.ihtml
- Site Assistant - Live Customer service and support. Offering assistance and help customers and visitors. Free.
www.siteassistant.co.uk
- SupportWizard - Software for Web based customer support, escalation and bug tracking
www.iscusa.com
- TrackWise from Sparta Systems - Track problem reports, complaints, service calls, requests and action items.
www.sparta-systems.com
- WonderDesk - Web based help desk software that offers management for your customer service and technical support, handles your ticket tracking, problem reporting and call statistics.
www.wonderdesk.com
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